Privacy Policy

Mohan Chugh Securities Pvt. Ltd. is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services, including share market and mutual fund investments.

By using our website or engaging our financial services, you agree to the practices described in this policy.

Information We Collect

We collect personal information to provide you with efficient and secure financial services. The types of information we collect include:

• Personal Identification Information:
  • Full Name
  • Date of Birth
  • Email Address
  • Phone Number
  • Postal Address
  • PAN (Permanent Account Number)
  • KYC documents (e.g., Aadhar, passport, etc.)
• Financial Information:
  • Bank Account Details
  • Demat Account Information
  • Investment Preferences
  • Income Range and Financial Goals
• Technical Information:
  • IP Address
  • Browser Type
  • Cookies and Web Beacons
  • Usage Data (pages visited, time spent, etc.)

How We Use Your Information

We use your personal and financial data to:

• Open and manage your trading and demat accounts.
• Process your investment transactions in equities, mutual funds, and other securities.
• Provide personalized investment advice and portfolio management.
• Ensure compliance with applicable regulatory and legal requirements.
• Improve our services and user experience on our website.
• Send you account-related notifications, investment opportunities, and market updates.
• Address your inquiries and offer customer support.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. Cookies help us store your preferences, provide personalized content, and deliver better functionality. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our website.

Disclosure of Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data in the following situations:

With Authorized Agents: We may share your information with authorized agents who assist us in providing financial services, such as mutual fund distributors and stock brokers.

With Regulatory Authorities: We may disclose your personal information to regulatory bodies such as SEBI (Securities and Exchange Board of India), exchanges, or law enforcement agencies to comply with legal obligations.

Service Providers: We may share your data with third-party service providers who help us run our operations (e.g., IT support, payment processors, etc.), under strict confidentiality agreements.

Corporate Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner as part of the business transaction.

Security of Your Information

We take the security of your personal and financial information seriously. Our website and services are protected by industry-standard security measures, including:

• Data encryption
• Secure access controls
• Regular audits and monitoring
• Firewalls and secure servers

Despite these measures, no method of data transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee its absolute security.

Data Retention

We retain your personal and financial information for as long as necessary to provide our services and fulfill legal and regulatory requirements. Once your account is closed or no longer active, we will retain your information only as required by law or for legitimate business purposes.

Your Data Protection Rights

As a user, you have the following rights regarding your personal data:

Access:You can request a copy of the personal information we hold about you.

Correction: You can request correction of inaccurate or incomplete data.

Deletion:You can request deletion of your personal information, subject to legal obligations.

Objection:You can object to our processing of your personal data in certain circumstances.

Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at : mohanchugsecurities@gmail.com

Third-Party Links

Our website may contain links to third-party websites for your convenience and information. These websites operate independently of us and may have their own privacy policies. We are not responsible for the privacy practices of these third-party websites.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, or best practices. We will notify you of significant changes by updating the date at the top of this page or by providing additional notifications through our website or email.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that a minor has provided us with personal information, we will take steps to delete it.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

• Phone: 9811113362 / 9899445400
• Email: mohanchugsecurities@gmail.com 
• Address: 203, Aggarwal Chamber, Plot No:6, CD Block Pitampura, New Delhi-110034